Services & Pricing
No mystery pricing. No bait-and-switch. Every engagement starts with a free audit — so we both know exactly what needs to be built before any money changes hands.
How Engagements Work
Step 01
We assess your operations, compliance gaps, and process infrastructure. You get a full findings report. No cost, no commitment.
Step 02
We walk through the audit together. You ask questions. We recommend the right tier based on scope, not upsell.
Step 03
Scoped, signed, started. We embed into your operations and build what needs to be built — on your timeline.
Step 04
You leave with documented systems, trained teams, and infrastructure that runs without us. That's always the goal.
After your free audit, we identify your single biggest operational bottleneck. The Quick Win engagement maps that workflow end-to-end and delivers a clear fix — fast. It's a low-risk way to see exactly how we work before committing to a full tier.
100% of the Quick Win fee is credited toward any full engagement tier.
Book the Free Audit FirstOne Bottleneck, Fully MappedWe take the single most pressing finding from your audit and map the workflow from start to finish — every step, every handoff, every gap.
A Clear Fix, Not a ReportYou receive an actionable workflow redesign — not a document full of recommendations. Something you can implement immediately, with or without us.
A Walkthrough SessionWe present the workflow map together, walk through the fix, and answer questions. You leave the call with total clarity on what to do next.
Credit Applied if You ContinueIf you move into a full engagement tier, every dollar of the Quick Win fee comes off your first invoice. No penalty for starting small.
Scoped by team size and operational complexity. Every tier requires the free audit first — so the recommendation you get is based on what we actually found, not a guess.
Foundations
Solopreneurs · 1–5 people
For early-stage founders who need a solid operational base before they start scaling. We build the core systems so growth doesn't break what you've built.
Infrastructure
Small teams · 6–20 people
For brands actively operating and hitting walls. We build the full operational backbone — SOPs, compliance systems, workflow design — and stay on as your fractional ops lead.
Transformation
Scaling brands · 21–50 people
For brands with complex operational needs — capital projects, facility buildouts, manufacturer transitions, or a full operational overhaul before a growth event.
Direct Access
You work with the principal — not a junior analyst or account manager. Every engagement is personally led.
Free Audit First
No engagement starts without the audit. We never scope work we haven't assessed — it protects you and us.
Documented Deliverables
Everything we build is documented and handed off in a format your team can actually use — not locked in our heads.
No Dependency by Design
The goal is always your independence. We build systems that run without us. We're not interested in being a crutch.
Common Questions
Do I really have to start with the free audit?
Yes — and it's for your benefit as much as ours. We won't scope or price work without understanding your actual operations first. The audit prevents misalignment on both sides.
What if my needs don't fit neatly into a tier?
That's what the findings call is for. The tiers are starting points — scope is always refined based on what the audit reveals. We don't force you into a box.
How long does a typical engagement last?
Foundations engagements are typically 4–8 weeks. Infrastructure retainers run 3–6 months. Transformation engagements are scoped per project and can range from 2–12 months.
We're a solopreneur — is this really for us?
Yes. The earlier you build operational infrastructure, the cheaper it is. Building systems at 1 person is far easier than rebuilding broken ones at 20. The Foundations tier exists exactly for this.
Do you work with brands outside of manufacturing?
Absolutely. While our background is in regulated manufacturing, operational infrastructure applies to any industry. If you have processes, we can improve them.
What happens after an engagement ends?
You're handed documented systems, trained staff, and a clear operational roadmap. Past clients can re-engage for specific projects or advisory as their needs evolve.